Bring clients back

Fill your quiet days.

Winning a new client costs far more than keeping a happy one. AppFlow does the remembering for you: a reminder before the visit, a thank you after it, a nudge when someone is due, and a reason for your regulars to keep coming back. All of it in your voice, sent at the right moment.

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Marketing and rebooking: bring clients back
What you get

Inside Marketing and rebooking

The pieces that make it work, ready from day one.

Campaigns that reach the right people

Pick a segment, see the audience count update as you choose, write your message with merge tags, then send now, schedule it or save a draft.

Reminders and follow-ups on autopilot

A nudge the day before, a thank you the day after, a win-back for clients you have not seen in a while, by email and SMS.

Memberships and loyalty

Sell membership plans with a member discount applied automatically at booking, and reward regulars with your own branded credits programme.

Reviews you can actually use

Ask happy clients for a rating tied to the exact appointment, so you know which service and which team member earned it.

  1. Setting up campaigns, reminders and loyalty

    Winning a new client costs far more than keeping a happy one. AppFlow does the remembering for you: a reminder before the visit, a thank you after it, a nudge when someone is due, and a reason for your regulars to keep coming back. All of it in your voice, sent at the right moment.

  2. Bring customers back without lifting a finger

    Send a one-off email to exactly the right people, then let automations handle the reminders and follow-ups around every appointment. You stay in touch and fill quiet days, while AppFlow does the chasing so you can get on with the work you love.

    • Email campaigns to targeted segments like lapsed customers, big spenders, no-shows and new clients
    • See a live audience count and personalise with merge tags, then send now, schedule or save a draft
    • Automatic reminders before visits and follow-ups after, with a skip for anyone already booked in
    How it works
  3. Turn one-off clients into loyal members

    Sell membership plans that give members a standing discount applied automatically at booking, then layer on a credits programme you brand with your own name. Set the value, expiry and per-customer cap, let members earn and spend credits on the services you choose, and nudge one-off clients to make their booking recurring right at checkout.

    • Sell monthly, yearly or one-off membership plans with a standing member discount applied automatically at booking
    • Build a branded credits or points programme: set your own name, dollar value, expiry and per-customer cap
    • Let members earn and redeem credits against the services you choose, right at checkout
    How it works
  4. Know every customer, earn every review

    AppFlow builds a customer directory from everyone who books, so you can see who they are, what they have spent and when you last saw them in one tidy list. Open any profile for their full booking history and reviews, and let a unique link gather a star rating and comment tied to the exact appointment they just had. It is the simple customer CRM and review tool that keeps your best clients coming back.

    • Search your whole customer list by name, email or phone in seconds
    • Open a profile for lifetime spend, booking count, average rating and last visit
    • See every past and upcoming booking for each customer in one place
    How it works
  5. A booking flow your clients actually enjoy

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    Clients book in three simple steps: choose their services and add-ons, pick a day and time, then enter their details. It works as a hosted booking link you can share anywhere, or as a widget you drop straight onto your own website with one line of code, and it carries your brand the whole way through. Returning clients are recognised and their details pre-filled, so booking takes seconds.

    • Three clean steps: build the booking, pick a time, enter details
    • Share a hosted booking link with your own slug, or embed a widget with one snippet of code
    • Styled in your brand colours, logo and corner rounding, with no iframe and no style clashes
    How it works
And more

The details that matter

Segments that make sense

VIPs, lapsed clients, no-shows and first-timers. Talk to each group differently instead of blasting everyone the same message.

Timed to each service

A cut every four weeks, a treatment every six. Set the gap per service and clients hear from you when they are actually due.

See what worked

Track which messages bring clients back and which offers fill your quiet days, then do more of what works.

Step by step

Guides to set this up

Follow along in the Help Center. Each guide walks you through a module, one step at a time.

Put Marketing and rebooking to work for your business.

Your website, bookings, payments and customers in one place. Set it up today and take your first booking the same afternoon.

14-day free trial · Cancel anytime · No lock-in